A very well respected lady in the hospitality industry once told meĀ  “a hotel is a hotel is a hotel is a hotel”. It sounds like the silliest statement but it made complete sense to me. Hotels across the world are the same. The format is the same in terms of multiple dining spaces, an all day cafe, recreation, even the layout at times seems familiar. What really makes one stand out from another is the overall experience and my 2 very comfortable and rather short lived nights at the Shangri La Colombo made me remember this peculiar statement. It…